It seems that after the postal rate changes a day or two ago our International shipping options became limited to Priority Shipping due to an API change made without announcement by USPS. We have fixed that today (January 5th) and apologize to any of our customers who may have been inconvenienced in the mean time. Hopefully USPS won't fix the problem by changing the API back how it was without warning!
Our International Shipping rates are calculated by using USPS live First Class International Package rates. Discounted rates are also calculated from these rate extimates. All our International shipments qualify for either free or discounted shipping rates, this is calculated based on actual shipping charges v.s. the total cost of the order.
Happy new year from the technical support team at The Yarn and Fiber Company.
Tuesday, January 5, 2010
Subscribe to:
Posts (Atom)