Friday, October 10, 2008

New Shipping Options and Calculations

As promised we have revised our free shipping policy (and software) to provide shipping discounts on orders that do not qualify for free shipping.
  • All qualifying orders both Domestic and International will still receive free shipping
  • Some domestic orders will also qualify for discounted priority shipping
  • All non-qualifying orders will be offered a discounted shipping option

As before heavy orders are less likely to qualify. Our software uses a complicated formula but is based on actual shipping estimates. There is no longer a minimum order value for International orders, and no special rules are applied to any order. It is quite possible that in some cases orders that previously may have qualified for free shipping will no longer do so, but all orders will now be eligible for discounted or free shipping. We hope this will be less confusing.

We are constantly working on reducing the cost of shipping and will, as always, pass these savings on to our customers.

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