Sunday, September 28, 2014

Login and Email addresses - issues with login

Seems like this year has been a bad year for email and we have been forced to make a few changes.

Firstly if you had not been receiving our newletters or email confirmations for a while, this should have changed. We are now using a new outgoing mail server which should help with prompt delivery of outgoing mail without leaving us open to abuse by spammers.

Secondly we now require email authentication. So you can't put in an invalid email address when you sign up for newletters or create an account. This might cause issues for those few you of you without an email address. If you want to use a bad address to avoid getting newletters, please don't. Simply go into your account settings and turn off newsletters, it is as simple as that.

Thirdly we now will "lock out" attempts to hack into accounts. This means if you enter a bad password, or email address on multiple attempts we will lock out your account for a short while. Simply continue to browse our site (actively) for a few minutes, visiting different pages, and you will be allowed to try again, but this time try to get your account email and password correct!

If you cannot remember your password, please click on "forgot password" and follow the directions, you will be emailed a new password. Do not do this multiple times. Only the last password will work.

We hope you appreciate the new changes. They will reduce activity on our webserver and improve your experience while on our site.

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