Friday, June 22, 2007

Free Worldwide Shipping

Ok we changed the International free shipping rules again to get even more orders to qualify. The minimum qualifying order is now just $10, which is good for one 50g (2oz) skein of yarn. Any yarn over about $7.50 per 50g, or $15 per 100g skein should qualify. At a total order value of $50 and above any yarn over $3.75 per 50g, or $7.50 per 100g should qualify. Single patterns, needles and light notions also normally qualify. Books usually do not, but may if included in a larger order with many light items, especially if the order exceeds $50.

I am sure that a few people will want free shipping on every order, so do we, unfortunately we can't do this as our margins are not sufficient to cover the expense on heavier items. At our free shipping limits, International and domestic, we do not cover our expenses. Please use our web site to determine if your order qualifies for free shipping rather than e-mail us or call the store. Simply begin the checkout process and enter your account information, you will be given a shipping estimate before any payment or credit card details are requested.

We will continue to try to improve our service and shipping policy. International shipments should now be faster and most will be free!

Shipping estimates are based on item weights in our database. We are currently checking all items for accuracy but it may be a week or two before all items have been checked.

Changes in International shipping rates mean that books and magazines can no longer be sent media mail. This has significantly increased our shipping costs on these items, in many cases the shipping costs exceed the product retail price. There is also no International surface mail, meaning large packages need to be sent by a more expensive (but faster) route. Shipping calculations are performed by a live connection to the USPS web site. We do not add a packaging or handling charge. If the calculated postage is significantly high it is our policy to issue a refund. If you have any questions regarding international shipping charges please contact us at sales@yarnandfiber.com

Free shipping is still available on all US and Canada orders, including Hawaii and Alaska for all purchases made from http://www.yarnandfiber.com/.

1 comment:

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