Monday, May 7, 2007

Where is my shipment, it has been 5 days?

We ship next business day on most orders by USPS. Depending on where you live this can arrive in the next three days. If you live on the west coast, Canada, Alaska or Hawaii you are not going to receive a package with a few days unless you specify the more expensive Priority Mail option. Unlike some retailers we do not delay shipping, we get all orders out ASAP, even with free shipping!

Magazines, books and patterns are shipped media mail to keep the price of shipping low. Books and Magazines are quite heavy relative to their price and expensive to send regular mail. Media mail is very low priority and can easily take a week to arrive.

All holidays impact USPS delivery times. Christmas has a major impact, expect at least one additonal week unless you specify Priority Mail. Last Christmas we had shipments that took 3-4 weeks to arrive, causing us to double ship using priority mail to avoid disappointed customers. Expect some revisions to our sevice at Christmas this year to help avoid this problem.

No comments: