Friday, July 20, 2007

Maintaining our Service Levels

It is very important to us to maintain our generally high levels of service at as we begin the move into the busy season. With many new products and increased order levels we have made a few changes to our process to improve our efficiency and allow us to maintain great customer service. Free shipping remains available to all, as does our standard web site discount on just about every product we carry.

Our normal "free shipping" service is next business day to the post office for first class or parcel post delivery. Priority mail is available for an additional charge, although we occasionally use Priority for free shipping at our discretion.

During the comming holiday season please place your orders early enough to avoid the usual postal delays in December. If your order is urgent we recommend using Priority Mail during this period.

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