Wednesday, July 11, 2007

Web Site Browser and OS Compatibility

Always striving to provide our customers with the highest levels of service we have again looked to make sure our web sites run on all popular browsers. However we can't possibly test all of them! (especially older versions)

Most of our visitors use a Windows PC and Internet Explorer (about 67%), we have tested with the newer versions of IE (6 and 7) extensively and believe there to be no problems. Windows and Firefox is the next most popular and again this is regularly tested and there are no known issues. We also test on a Mac with Safari and I.E 5.5 and again experience no issues. This covers about 97% of our users.

We have yet to test Netscape although we do have customers using this. Are there any issues with this browser? We also do not have access to a Linus system, again we would like to hear from you.

We also have an older Mac (OS8.6 and I.E. 5.0) which has a problem decoding the web sites security certificate. I am uncertain of the reason for this but is also happens on any other eCommerce site I visit and it cannot even display the apple.com website properly. I have also been unable to run NetScape on this system. The machine runs Mac OS8.6 and as yet I cannot find a browser that works properly on this computer.

You should not experience any web site warning or error messages when using our web site, and the site is designed for a 1024x768 monitor but to be usable on a 800x600. If you experience any issues please contact us.

Recommended tested browser/OS combinations are Windows (98/2000/XP/Vista) & IE 6 or IE 7, Mac OSX and Safari. Firefox on any platform (we test it on Windows Vista). For general web browsing problems try to get your browser updated to the latest version supported by your operating system, earlier browsers were plagued with security issues.

If anyone has experiences on other platforms or browsers they would like to share with us please feel free to contact us at support@cydjdesigns.com, thank you.

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